LIONS AISolutions
Case studies

Work we can show you the numbers for

Each of these began as a system that was not working well enough. The metrics are the ones we measured, not the ones that looked best.

Telecom•Northwind Telecom•11 weeks

Cutting support volume by half with grounded retrieval

A national operator's support assistant answered 19% of queries correctly. Rebuilding the retrieval layer took it to 54% without changing the model.

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54%
Contacts deflected (from 19%)
-38%
Average handle time
92%
Retrieval hit rate
-61%
Inference cost per conversation
Healthcare•Vitalis Health•18 weeks

Clinical documentation support that clinicians actually trust

Structured note drafting deployed entirely inside the hospital VPC, cutting documentation time 41% with every output clinician-reviewed.

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-41%
Documentation time
0
PHI leaving the VPC
100%
Statements source-linked
3
Sites live
Fintech•Meridian Pay•14 weeks

Automating KYC review without losing the audit trail

Document extraction and verification cut manual KYC review 62% while making every decision reproducible for regulators.

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-62%
Manual review volume
4 days → 4 hrs
Onboarding time
100%
Decisions replayable
+19%
Onboarding completion
Ecommerce•Cartline•9 weeks

Semantic search across a 240,000-SKU catalogue

Replacing keyword search with hybrid semantic retrieval lifted search conversion 23% and cut zero-result searches by four fifths.

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+23%
Search conversion
14% → 2.6%
Zero-result searches
240k
SKUs indexed
<80ms
p95 search latency
Advertising Software•AdMosaic•7 weeks

Eight times the creative output at a fraction of a cent per variant

A brand-safe generation pipeline producing thousands of on-brand ad variants daily, with human approval before anything publishes.

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8x
Creative throughput
$0.004
Cost per variant
100%
Human-approved before publish
11
Locales supported
HR Tech•PeopleGrid•12 weeks

CV screening that passes a bias audit

Assistive candidate analysis with documented fairness testing — shortlisting 45% faster with a human accountable for every rejection.

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-45%
Time to shortlist
Passed
Independent bias audit
0
Automated rejections
Quarterly
Published fairness metrics

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