Healthcare
Healthcare is where our refusal behaviour matters most. A system that says 'I don't have that information' is vastly safer than one that approximates. We design for that from the first line of the prompt.
What makes this sector hard
Administrative burden
Clinicians spend hours a day on documentation rather than patients.
Fragmented records
Patient information scattered across systems that were never designed to talk.
Regulatory exposure
HIPAA and local equivalents govern every data flow.
Zero tolerance for fabrication
A confidently wrong clinical answer is a patient-safety event.
Systems that fit the constraints
Clinical documentation support
Structured note drafting from consultations, always reviewed by a clinician before anything is committed.
Protocol retrieval
Instant access to current guidelines and internal protocols with explicit source citation.
Prior-authorisation automation
Document assembly and completeness checking for insurance workflows.
Medical document intelligence
Extraction from referrals, scans and historic paper records.
What we design around
Working in healthcare?
Tell us the problem. We'll tell you honestly whether AI is the right tool, and what it would take.